Policy

Shipping Policy

Shipping Destinations

MUMICOL currently ships to the following countries and regions:

  • 🇺🇸 United States & 🇨🇦 Canada
  • 🇬🇧 United Kingdom, 🇩🇪 Germany, 🇫🇷 France, 🇮🇹 Italy, 🇪🇸 Spain, 🇳🇱 Netherlands, and other major EU countries
  • 🇦🇺 Australia & 🇳🇿 New Zealand
  • 🇯🇵 Japan & 🇰🇷 South Korea
  • 🇸🇬 Singapore, 🇲🇾 Malaysia, 🇹🇭 Thailand, and other Southeast Asian countries
For countries or regions not listed above, please contact our support team before placing your order to confirm availability. Please note that some remote areas may not be serviceable — the system will notify you at checkout.

Processing & Delivery Time

Estimated delivery time for international orders is 7–15 business days. Actual delivery may vary depending on the destination country, customs clearance speed, and peak shipping seasons.

Order Processing
1–3 business days after order confirmation
International Transit
7–15 business days (excluding processing time)
Weekends and public holidays are not counted as business days.

Shipping Costs

Shipping fees are automatically calculated at checkout based on your destination and the total weight of your order.

Customs & Taxes

International orders may be subject to import duties, VAT, or other taxes imposed by the destination country's customs authority. These charges are the responsibility of the buyer. Please contact your local customs office for applicable rates.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you can monitor your package at any time.

Have questions about your shipment? Reach out to us at support@mumicol.com — we're here to help.